Shipping information & policies All Coffees ship directly from our facilities in Guatemala. We guarantee quality and traceability of all the coffees we offer. We offer worldwide shipping and all coffees are shipped freshly roasted. Please contact us on [email protected] for shipments outside of the United States of America. Standard shipping will take 4-6 business days to arrive. Giving coffee roasted at altitude a perfect window of time to de-gas and arrive at its peak of freshness. Some parts of the world may take longer. We normally ship weekly with coffee roasted on Wednesdays for Friday Shipping. Unless it’s a Holiday we will ship out on the next business day. We use DHL to deliver all products safely and in a timely manner, national holidays, storms, and other external factors that are out of our control could delay your shipment. IMPORTANT: Depending on the country you are ordering from there may be import taxes for coffee, that have nothing to do with Inn Kapeu. The courier will be contacting you in the case there are any additional charges to import the coffee into your country. However, most countries we ship to do not have import fees for coffee. Our coffees are 100% natural Guatemalan coffees, they have no added flavors or preservatives. Shipping All Coffees ship directly from our facilities in Guatemala. We guarantee quality and traceability of all the coffees we offer. We offer worldwide shipping and all coffees are shipped freshly roasted. Please contact us on [email protected] for shipments outside of the United States of America. Standard shipping will take 4-6 business days to arrive, giving coffee roasted at altitude a perfect window of time to de-gas and arrive at its peak of freshness. Some parts of the world may take longer. We normally ship weekly with coffee roasted on Wednesdays for Friday Shipping, unless it’s a Holiday we will ship out on the next business day. We use DHL to deliver all products safely and in a timely manner, national holidays, storms, and other external factors that are out of our control could delay your shipment. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery, and the number of items ordered. Additional taxes and charges Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value-added tax, customs duties, and excise duties. However, most countries that we ship to, do not have import fees for coffee. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order. Our coffees are 100% natural Guatemalan coffees, they have no added flavors or preservatives.